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Posts Tagged ‘Management’

Today’s cloud investments represent millions of dollars of annual IT spend for some larger consumers of cloud. This report analyzes the longer-term, five-year cost of ownership and value for cloud applications across four categories: Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), collaboration (including email), and IT service management.

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The ROI of Cloud Apps

Today’s supply chain professional is often asked to reduce inventory costs while improving customer service. Needless to say, this is a difficult task. Further complicating the situation is the increasing number of sales channels and the growing globalization trend. Together these trends demand that inventory must move faster and further than ever before. It is important to understand how Best-in-Class companies are balancing inventory reduction with customer service. In a January 2012 Aberdeen Inventory Management survey, the top two pressures were the need to reduce inventory carrying costs (60%) and the need to improve customer service levels (42%).

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Inventory Optimization: How Best-in-Class Stack Up on Customer Service Performance While Optimizing Their Inventory

Dennis Swanson, President of Station Operations at FOX Television recently joined Ken Freeman, Dean of Boston University School of Management, for a discussion on Swanson’s 50-year career in the media industry. In this interview, Swanson shares insights on discovering Oprah, reinventing Monday Night Football, and rescheduling the Olympics.

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Conversations with Ken: Dennis Swanson, FOX Television Stations, Inc.

A new study has linked employee satisfaction to both management style and corporate attitudes towards employees. In an article published in Springer’s Journal of Business and Psychology , researchers from the Universite Francois Rabelais in Tours, France, revealed new evidence that meeting employees’ basic needs for competence, autonomy and relatedness leads to improved job satisfaction. According to Dr. Nicolas Gillet, when employers use the threat of punishment as motivation and give employees the impression that their contributions are not valued, employee well-being goes down. Past studies have shown that over a fourth of the variation in performance among individual employees is due to differences in their feelings of well-being. As a result, employee well-being has increasingly become the focus of corporate attention as businesses strive to improve performance for economic reasons. For this study, the researchers investigated how employees’ perceptions of their organization as valuing or devaluing worker contributions , as well as supervisors’ management styles affect employees’ feelings of well-being. Employees from French companies of various sizes were surveyed about the management styles of their immediate superiors. They were also asked how supportive their employers were. The researchers found that those employees who had managers who supported their autonomy reported higher levels of satisfaction. In addition, those employees who believed their companies valued their contributions were more satisfied. When supervisors utilized a punitive management style, or when employees felt unappreciated by their organizations, they reported lower levels of satisfaction. The investigators concluded that businesses should consider the needs of employees in order to improve productivity. According to Gillet, “We have shown, for the first time, that the fulfillment and frustration of these needs plays a central role in the improvement or reduction of well-being at work. Therefore, to satisfy employees’ needs, supervisors should provide subordinates with options rather than use threats and deadlines.” Related posts: Workers with freedom report higher employee satisfaction Teleworkers more satisfied than office-based employees Generation Gaps at Work Not Just About Age, Study Says

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Job Dissatisfaction Stems From Unmet Employee Needs [Study]

In particular, it will look at the role that IT Governance and related technologies, such as Project Portfolio Management and Application Portfolio Management, play in enabling CIOs to serve as agents of strategic business change. It will also focus on key benefits associated with IT Governance technology. Shifting the Focus to Strategic IT Projects Gaining Visibility Into IT Sustaining Operations Turning IT Into a Proactive Force Download this eBook now and transform your IT operations to competitive advantage. Request Free!

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Transformational CIO – Change Agents & Innovator

Written for CIOs and IT executives, this eBook breaks down five ways progressive organizations are using cloud-based IT Management solutions to help drive innovation and become more strategic; including: adding visibility and analytics, speeding up time-to-value, lowering costs, improving prioritization, and providing a blueprint for future cloud deployments. Seeing Clearer in the Cloud: The Impact of Added Visibility & Analytics Speeding Up Time to Value Via the Cloud Turning to the Cloud to Prioritize Profitable Initiatives Download this eBook now and move your IT projects, resources, and applications to the cloud. Request Free!

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IT Management in the Cloud: Ways to Transform IT