Posts Tagged ‘field-service’
February 28th, 2011 | 
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Discover how best-in-class organizations have structured their field service organizations and leveraged IT to take advantage of new revenue opportunities. This Aberdeen Group Analyst Report also covers:
Request this report now, to act on these revenue-generating opportunities across the field service domain, from installed base and entitlements tracking to inventory and parts logistics to workforce optimization and mobile access. |
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Revenue in the Field: 5 Tips from the Best
Posted in Sales & Marketing | 
Tags: aberdeen, aberdeen-group, analyst-report, competitors, field-service | 
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Review the results. Learn from your peers. In a recent survey of 300+ field service professionals, most service managers said that when it comes to managing critical field service operations, they do not leverage end-to-end solutions to increase revenues, improve efficiency, and delight customers. Additionally, a majority of those surveyed revealed that they use limited methods, such as emails and phone calls, to share important customer and part information with service partners. These disorganized methods add an additional layer of inefficiency to those organizations’ field service management. See their full survey results for more on what companies said about their field service operations. |
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2010-2011 Field Service Industry Trends Report
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Field service teams are a huge asset, and yet many still operate with inefficient paper-based processes for work orders, inventory and parts management, as well as customer billing and payments. Download Transforming Field Service Operations: Drive costs down and service levels up with mobility to explore the effects mobility has on field service operations and across your entire enterprise.
You’ll learn how a mobile field service solution improves:
Download this white paper now and start delivering greater customer service while generating significantly more revenue. |
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Transforming Field Service Operations with Mobility