Posts Tagged ‘desktop’
March 23rd, 2012 | 
Author:  |
Think about the agents in your contact center and the agents who handle Web chat. What if any agent could take any call? What if your agents could follow the right process, just as you had envisioned it? What if your agents didn’t have to alt_tab through 15 applications on their desktop? What if your agents didn’t need to use post-it notes and index cards? What if you didn’t have to spend months and months on training agents? |
Original post:
Use KANA SEM to Take the Pain Out of Assisted-Service
Posted in Sales & Marketing | 
Tags: agents, desktop, their-desktop, training-agents, your-agents | 
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Even though half the universe is on Twitter these days, beginning out of nothing isn’t always that evident. If you really want your Twitter to fly high, it doesn’t end with just creating an account. Especially with this many people on Twitter, it’s important to know the tools you’re working with, and the dazzling reach of this innovating technology. In over forty pages this guide tackles every Twitter feature, tip and trick you can think of. Learn to work the interface, to Tweet from your desktop, cool Twitter bots and which people to follow.
Download The Complete Guide to Twitter now. With this free guide you will also receive daily updates on new cool websites and programs in your email for free courtesy of MakeUseOf. |
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Twitter: Best Practices and Tips