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		<title>SRDS Newspaper Connections 2009 Advertising Guide</title>
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		<pubDate>Thu, 08 Apr 2010 07:21:52 +0000</pubDate>
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		<description><![CDATA[ Locate new advertising opportunities to reach your target audience through newspapers. Listed by geographical area, you'll discover a variety of newspapers from neighborhoods to nationals. This annual reference guide provides thousands of listings, including 150+ Featured Papers, where you'll find circulation figures, page rates, publisher's positioning statement, additional marketing opportunities and contact information. Please note: You will receive a digital edition of the 2009 Advertising Guide. Please enter a correct email address to ensure its delivery. SRDS has delivered trusted media data to advertising decision makers for more than 90 years. Request Free! ]]></description>
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		<title>The New Mantra: &#8216;The Agent is King&#8217;</title>
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		<pubDate>Wed, 13 Jan 2010 22:31:20 +0000</pubDate>
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		<description><![CDATA[ More than ever, contact center solutions delivered via the SaaS model continue to offer an attractive and cost-effective alternative to premise-based solutions. This paper is written for contact center executives, managers and decision makers who are evaluating or have chosen the on-demand platform as a viable replacement for premise-based infrastructure. This white paper takes a detailed look at the industry trends, the value proposition for on-demand contact center technology, linkages between functions, key tools, technologies and current agent optimization practices. Written By: Frost & Sullivan; Sponsored by: inContact Request Free! ]]></description>
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