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		<title>10 Steps to a Successful CRM Implementation</title>
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		<pubDate>Wed, 08 Jul 2009 15:28:23 +0000</pubDate>
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		<description><![CDATA[If you are looking at improving how you manage relationships with your customers, and anticipating purchasing or using a software based solution, you may be absolutely overwhelmed by the process. Options are many, and implementation challenges can derail you. This whitepaper walks you through the process of ensuring that your CRM implementation is a success, [...]]]></description>
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		<title>Win More Customers with CRM in Social Media</title>
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		<pubDate>Wed, 08 Jul 2009 15:19:47 +0000</pubDate>
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		<description><![CDATA[We don&#8217;t know if the whole social media and social networking craze is a fad, or something with staying power, but there is no questions that for right now, social media is providing a method of communicationg with customers. This free whitepaper deals with how companies can use social media to expand sales, and integrate [...]]]></description>
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