Posts Tagged ‘aberdeen’
February 14th, 2012 | 
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Data collected by the Aberdeen group in August 2011 (Predictive Analytics for Sales and Marketing: Seeing Around Corners) found that companies using predictive analytics enjoyed both higher click through rates and higher sales lift than companies that did not use this technology. However, new research shows that even among users of predictive analytics there are significant differences in the level of business performance achieved. |
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Divide & Conquer: Using Predictive Analytics to Segment, Target and Optimize Marketing
Since Aberdeen Group’s last food safety research report, Food Safety and Traceability; (December 2010), food and beverage companies have had time to understand the impact of the Food Safety and Modernization Act of 2010 (FSMA10). While passed about a year ago, there are many issues and processes still to be worked out or implemented from the act. Based on research conducted during September and October 2011 on 104 food and beverage companies, Aberdeen’s 2011 Food Safety and Traceability report, Aberdeen’s sixth annual report on the topic, focuses on general traceability capabilities and performance in the Food & Beverage industry, with a special focus on the FSMA10. Request Free!
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Food Safety and Traceability 2011
Posted in Education and Learning, Leadership | 
Tags: aberdeen, request-free, traceability | 
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Discover how best-in-class organizations have structured their field service organizations and leveraged IT to take advantage of new revenue opportunities. This Aberdeen Group Analyst Report also covers:
Request this report now, to act on these revenue-generating opportunities across the field service domain, from installed base and entitlements tracking to inventory and parts logistics to workforce optimization and mobile access. |
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Revenue in the Field: 5 Tips from the Best
Posted in Sales & Marketing |
Tags: aberdeen, aberdeen-group, analyst-report, competitors, field-service |
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This Aberdeen study was conducted to identify emerging best practices in support of customer service in the contact center and to provide a framework by which readers could assess and map their own customer service management capabilities.
Having an abundance of service information available to all stakeholders can greatly influence the efficiency for meeting service request, which ultimately result in higher service margins and levels of customer satisfaction. Written by: Aberdeen Group |
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Delivering Customer Service via the Contact Center and the Web
Posted in Sales & Marketing |
Tags: aberdeen, aberdeen-group, efficiency, meeting-service |
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Although economic conditions have forced many companies to restrict travel and rein in spend, it remains a business necessity to master the management of T&E expenses.
Download this Aberdeen benchmark report to better understand how best-in-class companies are using expense management automation to reduce costs and improve control. Find out the methodologies and solutions used to directly improve the bottom line. Five compelling facts best-in-class companies enjoy compared to all other companies:
How does your company compare? Are you facing the same challenges? Written by: Aberdeen Group; Presented by: Infor |
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Travel & Entertainment Expense Management Automation: Reduce Costs, Improve Control
Posted in Sales & Marketing |
Tags: aberdeen, aberdeen-group, companies, facing-the-same, process-expense |
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