As the author of a number of books on performance management I recognize the need for managers and supervisors to develop their understanding of this important and oft misused process. I’m not sure that an email course is sufficient, but it’s free, and you can “study” on your own time. Here’s a brief description:
Managers cite performance appraisals or annual reviews as one of their most disliked tasks. Performance management eliminates the performance appraisal or annual review as the focus and concentrates on the entire spectrum of performance management and development issues. Employee performance development, training, cross-training, the provision of challenging assignments and regular performance feedback are included in an effective performance management system.
Participants in the e-course will cover the following areas of interest during the four weeks of the course. You will learn:
- The definition of performance management,
- Why performance appraisals are universally disliked and don’t work,
- How to use performance management to help people succeed and improve,
- How to communicate performance feedback,
- How to set measurable goals as part of the performance development planning meeting,
- How to participate effectively in a performance management system, and
- How to integrate 360 degree or multi-rater feedback into your performance management system.