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Archive for the ‘Human Resources’ Category

One of the responsibilities associated with human resources (HR) is the writing of job descriptions, used in determining salary, ranks, and in hiring. To do so properly involves carrying out a job analysis. This self-study course is available free of charge, provided you do not require the exam, or credit.

Overview:

This course will teach you how to perform job analysis from the ground up. The result of this work will be written job descriptions that are used for many personnel tasks, including job evaluation, hiring, and setting salaries. You will learn how job analysis questionnaires, such as the PAQ job analysis questionnaire, can be used to update your organization’s job documentation for legal compliance with FLSA new overtime laws, the Americans with Disabilities Act (ADA), and comparable worth legislation.

Learning Objectives:

* Differentiate between various methods of job analysis
* Collect appropriate information
* Write clear and concise job descriptions
* Recognize the job-description requirements set forth in wage and employment laws

To access this HR course, click here.

Here is another email based course in the HR field, or for people in small businesses who have to do their own hiring. Of course there is no way, in advance, to tell if this course will fill your needs, but then again, it is free, and you can also stop if you find it isn’t for you. Below is their description (from about.com).

Recruit and Hire the Best

Recruiting the best employees for your organization is an ongoing challenge for every manager, supervisor and Human Resources professional. If you’re looking for solid, proven best practices and up-to-the-minute ideas in recruitment, interviewing and selection, you’ve found the right course.

Participants in the class will cover the following areas of interest during the five weeks of the course. You will learn:

* Why an effective job description makes good business sense as the starting point for recruiting staff,
* Creative ways to find potential employees,
* How to use your team for recruitment,
* Top ten recruiting tips,
* How to screen potential employees,
* Eight hiring mistakes employers make: from application to interview,
* Ask right to hire right: how the interview approach can help you select the best candidate,
* Tips for interview approaches, and
* Best practices in interviewing.

You will learn to develop a superior workforce via a documented hiring process that:

* Defines the outcomes desired from the person you hire,
* Develops a job description that clearly describes performance responsibilities,
* Develops the largest pool of qualified candidates possible,
* Devises a careful candidate selection process to hire the best staff,
* Performs appropriate background checks,
* Makes an employment offer that confirms your position as an employer of choice.

Classes start every week. You will receive the weekly study guide on the same morning on which you signed up to have the course delivered to your email address. You can take the class at your own pace, but you will receive the emails every week.

The Recruit and Hire the Best training class is free. The only cost to you is the time you spend working on the lessons.

Click here for more information or to signup

As the author of a number of books on performance management I recognize the need for managers and supervisors to develop their understanding of this important and oft misused process. I’m not sure that an email course is sufficient, but it’s free, and you can “study” on your own time. Here’s a brief description:

Managers cite performance appraisals or annual reviews as one of their most disliked tasks. Performance management eliminates the performance appraisal or annual review as the focus and concentrates on the entire spectrum of performance management and development issues. Employee performance development, training, cross-training, the provision of challenging assignments and regular performance feedback are included in an effective performance management system.

Participants in the e-course will cover the following areas of interest during the four weeks of the course. You will learn:

  • The definition of performance management,
  • Why performance appraisals are universally disliked and don’t work,
  • How to use performance management to help people succeed and improve,
  • How to communicate performance feedback,
  • How to set measurable goals as part of the performance development planning meeting,
  • How to participate effectively in a performance management system, and
  • How to integrate 360 degree or multi-rater feedback into your performance management system.

You can get more information and sign up to start your involvement in the email based powerful Performance Management course here.

I guess I haven’t been paying attention since I didn’t realize there were email based courses offered on various interesting topics. This one (they send you learning material for 5 days in a row) deals with doing effective interviews within a hiring context, something important for both human resources and managers who get involved in hiring.

Here’s the description:

Want to hire great employees? How to conduct a safe, legal job interview that also enables you to select the best candidate for your open positions is important. The job interview is one of the significant factors in hiring because so many employers count on the job interview to help determine their best, most qualified candidates.

Certainly the job interview is a key component in determining whether the candidate fits your company culture. This is so despite the fact that at least one research study indicates that selecting a candidate who performed well in an interview only increases your chances of hiring an employee who is successful by two percent.

So, perhaps the traditional job interview is accorded too much power in employee selection. But, since it is, you have the opportunity to either enhance your current skills or learn to do job interviews well, in this free email class.

Objectives of the Conduct Powerful Job Interviews Email Class

Learn more job interview tips and job interview techniques to make your job interviews a powerful tool and process to evaluate candidates. Specifically, in this job interview email class, you will learn:

  • The approaches to job interviews that are available for your use.
  • How to plan effective job interviews.
  • Who should conduct the job interview.
  • How to conduct the job interview.
  • How to conduct behavioral job interviews.
  • Job interview questions that are illegal and why they are illegal
  • Excellent behavioral job interview questions.

For more information about this course, and to sign up (it’s a do it at your own pace course), click here.

Well, they call it a “course”. I’m not sure a 10 minute online slide presentation would be considered training, but there’s something rather attractive about this. I was initially a bit sceptical when I saw the authorng company call these short courses, meaty, but the truth is this little bit of training is really quite good.

It’s a short piece on handling employee complains, and is aimed at managers and supervisors. It contains various scenarios and issues that often occur when employees complain, and presents some solutions and a simple model to follow. It’s really not bad.

According to their blurb it’s only available for 10 days so if you want to use this, grab it now. They offer other courses on a fee basis and are making this one available for promotion.

Visit this online presentation on employee complaints by clicking here.