March 13th, 2010 | 
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Provides brand and product managers, as well as sales, marketing and HR execs with new ideas and keeps them up-to-date on premium and incentive programs. |
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The O+F Advisor covers the entire fulfillment process from the moment an order is entered to its delivery at the customer’s doorstep. |
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In this on-demand webinar, join Michele Rowan of Customer Contact Strategies as she reveals how she led the Hilton@Home program to success, growing it from 200 to 1,000 agents in 18 months.
Register for this FREE on-demand webinar to learn: Read the rest of this entry » |
Posted in Sales & Marketing | 
Tags: customer, hilton, michele-rowan, request-free, supervisor-tips | 
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Email and e-commerce veteran, Sherry Chiger, offers benchmark metrics, close analysis and real-life case studies of email marketing that measures up. |
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A million dollars is a lot of money for anyone. Suppose you could save that much over five years and improve your Call Center’s operations at the same time?
Register for this on-demand webinar and see how management at 211 San Diego transitioned from a premise-to-cloud based call center. From their first-hand experience they discuss their initial concerns, their decision to transition, easy implementation and the positive results they achieved. |
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Every Call Center has its “enemies” like costly solution upgrades, ineffective tools, and staffing inefficiencies, which test your Call Center’s profitability. This eBook explains how to take down these “bad guys” by:
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